SYMPTOMS :
“UNABLE TO FIND SEND MAIL/SMS OPTION IN Nafhaa”
CAUSE :
USER IS UNABLE TO FIND THE SEND MAIL OPTION OR SMS OPTION IN RESPCTIVE MODULE AND BECAUSE OF THAT THEY WERE UNABLE TO SEND RECORDS VIA MAIL OR VIA SMS
RESOLUTION :
FOR THIS ISSUE KINDLY CHECK WITH THE USERS PERMISSION TO SEND MAIL/SMS FOR THE RESPECTIVE MODULE
IF THE PERMISSION IS MISSING FOR THE USER KINDLY CONTACT YOUR ADMIN AND GRANT THE SEND MAIL/SMS PERMISSION FOR RESPECTIVE MODULE OR FOR THE MODULE IN WHICH USER IS SUPPOSED TO SEND THE RECORDS VIA MAIL/SMS
NOTE :
After Granting The Permission To The User For Sending Records Via Mail/SMS Kindly Tell Them To Do Refresh The Nafhaa Software And Then Check If Still Permission Is Missing Then Do Logout And Login Again The Changes Will be Applied And User Were Able To See The Send Mail/SMS Option In Respective Module Where Permission Was Granted To send The Records Via Mail/SMS