{"id":2002,"date":"2021-07-31T06:47:06","date_gmt":"2021-07-31T06:47:06","guid":{"rendered":"https:\/\/help.nafhaa.com\/?docs=operational-help\/administrative-help\/log-in-log-out-help"},"modified":"2023-05-17T06:43:26","modified_gmt":"2023-05-17T06:43:26","slug":"log-in-log-out-help","status":"publish","type":"docs","link":"https:\/\/help.nafhaa.com\/?docs=operational-help\/administrative-help\/log-in-log-out-help","title":{"rendered":"Log-In Log-Out Help"},"content":{"rendered":"\n<p style=\"font-size:24px\">SYMPTOMS : <\/p>\n\n\n\n<p class=\"has-vivid-red-color has-text-color\" style=\"font-size:22px\">&#8220;INVALID USERNAME OR PASSWORD ALERT WHILE LOGIN TO Nafhaa PORTAL&#8221;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/help.nafhaa.com\/wp-content\/uploads\/2021\/07\/image-365.png\" alt=\"\" class=\"wp-image-2004\" width=\"731\" height=\"345\" srcset=\"https:\/\/help.nafhaa.com\/wp-content\/uploads\/2021\/07\/image-365.png 562w, https:\/\/help.nafhaa.com\/wp-content\/uploads\/2021\/07\/image-365-300x141.png 300w\" sizes=\"(max-width: 731px) 100vw, 731px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator is-style-dots\"\/>\n\n\n\n<p style=\"font-size:24px\">CAUSES : <\/p>\n\n\n\n<p style=\"font-size:14px\">AS THIS ALERT CLEARLY SAYS ETERED USERNAME AND PASSWORD WHILE LOGIN IS INVALID <\/p>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-dots\"\/>\n\n\n\n<p style=\"font-size:24px\">RESOLUTIONS : <\/p>\n\n\n\n<p style=\"font-size:14px\">PLEASE ENTER THE CORRECT  USERNAME AND PASSWORD PROVIDED TO YOU FOR THE LOGIN TO THE <strong><em>Nafhaa <\/em><\/strong>PORTAL<\/p>\n\n\n\n<p style=\"font-size:14px\">STILL IF YOU WERE UNABLE TO LOGIN TO THE <strong><em>Nafhaa <\/em><\/strong>PORTAL PLEASE CHECK WITH YOUR ADMIN IF ANY PASSWORD WAS RESET <\/p>\n\n\n\n<p style=\"font-size:14px\">IF PASSWORD IS NOT RESETTED FROM ADMIN LOGIN KINDLY CLICK ON FORGOT PASSWORD AND BY ENTERING THE DETAILS LIKE YOUR USERNAME AND EMAIL ID AND RESET YUOR PASSWORD<\/p>\n\n\n\n<p style=\"font-size:14px\">AFTER CLICKING ON FORGOT PASSWORD BUTTON STILL YOU WERE UNABLE TO RESET THE PASSWORD KINDLY CONTACT YOUR ADMIN FOR PASSWROD RESET<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-dots\"\/>\n\n\n\n<p style=\"font-size:24px\">NOTE : <\/p>\n\n\n\n<p style=\"font-size:14px\">Please Note that After Clicking On The Forgot password Button Kindly Enter The Valid username And Email Id Because You Will Get OTP On The Mentioned Email Id and After Entering That OTP You Will Be Able To Reset The New Password<\/p>\n\n\n\n<p style=\"font-size:14px\">After Resetting The Password Do Login Again With The New Created Password While Login To The <strong><em>Nafhaa<\/em><\/strong> Portal<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-dots\"\/>\n\n\n\n<p class=\"has-vivid-red-color has-text-color\" style=\"font-size:23px\">CAUTION!<\/p>\n\n\n\n<p class=\"has-vivid-red-color has-text-color\" style=\"font-size:14px\">&#8220;PLEASE DO NOT SHARE YOU PASSWORD WITH ANYONE IT WILL LED TO SOME <strong><em>MISCELLANEOUS ACTIVITY<\/em><\/strong> ALSO AFTER RESETTING THE  NEW PASSWORD PLEASE INFORM YOUR ADMIN ABOUT THIS. IN CASE IF YOU&#8217;VE SHARED YOUR LOGIN DETAILS WITH SOMEONE PLEASE RESET THE PASSWORD AFTER GETTING THE WORK DONE FROM THEM TO PREVENT SOME <strong><em>MISCELLANEOUS ACTIVITY<\/em><\/strong>&#8220;<\/p>\n\n\n\n<p><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":1565,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"doc_tag":[],"_links":{"self":[{"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/docs\/2002"}],"collection":[{"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2002"}],"version-history":[{"count":4,"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/docs\/2002\/revisions"}],"predecessor-version":[{"id":2031,"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/docs\/2002\/revisions\/2031"}],"up":[{"embeddable":true,"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/docs\/1565"}],"next":[{"title":"Authorization Help","link":"https:\/\/help.nafhaa.com\/?docs=operational-help\/administrative-help\/authorization-help","href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/docs\/2006"}],"wp:attachment":[{"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2002"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=2002"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}