{"id":1260,"date":"2021-07-27T11:30:52","date_gmt":"2021-07-27T11:30:52","guid":{"rendered":"https:\/\/help.nafhaa.com\/?docs=nafhaa\/settings\/telecalling-settings"},"modified":"2021-08-06T12:20:19","modified_gmt":"2021-08-06T12:20:19","slug":"telecalling-settings","status":"publish","type":"docs","link":"https:\/\/help.nafhaa.com\/?docs=nafhaa\/settings\/telecalling-settings","title":{"rendered":"Telecalling Settings"},"content":{"rendered":"\n<div class=\"is-layout-flex wp-container-3 wp-block-columns\">\n<div class=\"is-layout-flow wp-block-column\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/help.nafhaa.com\/wp-content\/uploads\/2021\/07\/image-260.png\" alt=\"\" class=\"wp-image-1262\" width=\"258\" height=\"416\" srcset=\"https:\/\/help.nafhaa.com\/wp-content\/uploads\/2021\/07\/image-260.png 232w, https:\/\/help.nafhaa.com\/wp-content\/uploads\/2021\/07\/image-260-186x300.png 186w\" sizes=\"(max-width: 258px) 100vw, 258px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"is-layout-flow wp-block-column\" style=\"flex-basis:66.66%\">\n<p>Telcalling Settings can be accessed by going into Settings menu as shown in the side image.<\/p>\n<\/div>\n<\/div>\n\n\n\n<ul type=\"1\"><li><strong>Enable Direct Calling from Tele-calling using IPBX \u2013 <\/strong>This will enable a feature to call the contact directly from the CRM using the IPBX connected to the system. But you need an IPBX device to establish a call. For IBPX device information you call the <em>Nafhaa Support<\/em> Team and for settings related to IPBX check Chapter \u2013 Company Details.<\/li><li><strong>Make all fields Optional in Tele-calling \u2013 <\/strong>This will make all the fields Optional while you are making data-entry to the module instead of using Excel upload.<\/li><li><strong>Enable Automatic New Contacts from Tele-calling \u2013 <\/strong>This will add new Contacts from Tele-calling module directly.<\/li><\/ul>\n","protected":false},"author":3,"featured_media":0,"parent":59,"menu_order":24,"comment_status":"open","ping_status":"closed","template":"","meta":[],"doc_tag":[],"_links":{"self":[{"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/docs\/1260"}],"collection":[{"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1260"}],"version-history":[{"count":4,"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/docs\/1260\/revisions"}],"predecessor-version":[{"id":1265,"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/docs\/1260\/revisions\/1265"}],"up":[{"embeddable":true,"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/docs\/59"}],"next":[{"title":"Telecalling Automator","link":"https:\/\/help.nafhaa.com\/?docs=nafhaa\/settings\/telecalling-automator","href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/docs\/1266"}],"prev":[{"title":"Loyalty & Points Management Settings","link":"https:\/\/help.nafhaa.com\/?docs=nafhaa\/settings\/loyalty-settings","href":"https:\/\/help.nafhaa.com\/index.php?rest_route=\/wp\/v2\/docs\/1349"}],"wp:attachment":[{"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1260"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/help.nafhaa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=1260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}